Freight AND Parcel Audit & Reconciliation | ShipHawk
Close the Loop on Shipping Costs
Merchants are expected to receive and fulfill orders faster than ever before and operational challenges of scaling throughput consume valuable resources. For many brands, auditing carrier invoices is a manual, time-consuming process that requires pulling data from multiple sources, normalizing that data, and resource-intensive follow-up with each carrier to recover anomalies.
ShipHawk Audit automates this process and gives brands the control they need to:
- Increase productivity by automating carrier invoice receipt and reconciliation
- Quickly identify operational inefficiencies that drive higher shipping costs
- Uncover shipping cost recovery opportunities
- Analyze carrier performance to enable contract negotiations
Full Range of Audit Features
ShipHawk Audit allows organizations to:
- Import and analyze freight spend from all parcel, LTL, and FTL carriers in one place
- Normalize shipment details, services, and charges across carriers
- Reconcile invoice charge to rate quote
- Process invoices in timely manner to eliminate late payments and service disruptions
- Identify discrepancies and automatically submit for recovery
- Generate and schedule shipping reports
- Enable informed decisions around carrier spend optimization & cost reduction
- Improve order-to-delivery time
End-to-End Audit & Recovery Process
Step 1: Collect Carrier Invoices: Import invoices across all channels (online, EDI, email, or physical mail).
Step 2: Data Analysis: Analyze a wide range of dashboards and reports to view carrier performance, shipment rates and surcharges, and other shipment metrics. Export data for further analysis and schedule regular reports.
Step 3: Invoice Reconciliation: Every carrier, shipment and package, line by line is filterable, sortable and searchable.
Step 4: Automated Recovery: Identify invoice discrepancies, overcharges, and service failures and automatically submit recovery requests to carriers.
